Managed Delivery Process

A managed path from workflow definition to approved activation

We guide your team through a clear six-step process. Every workflow is reviewed, tested, and approved before production deployment.

Process

Six steps to a managed lead-response system

Every step keeps human control clear and avoids premature automation promises.

Step 1

Define the Workflow

Map your services, service area, FAQs, qualification fields, escalation rules, and handoff destination.

Step 2

Review a Personalized Demo

Inspect the proposed inquiry flow on a test environment before committing to a paid implementation.

Step 3

Signed Scope & Implementation

Build only the agreed knowledge, qualification, and integration scope under a formal signed agreement.

Step 4

End-to-End Testing

Run reproducible test paths for answers, consent, summaries, routing, fallback, security, and human takeover.

Step 5

Approved Activation

Production activation occurs only after written acceptance and a reviewed rollback procedure.

Step 6

Operational Review & Refinement

Ongoing operational reviews to refine FAQs, qualification accuracy, and handoff quality based on real team feedback.

What your team receives

The summary format keeps project details organized so your team can prioritize the right follow-up.

  • Project type and service area qualification.
  • Timeline and budget range when provided by visitor.
  • Specific questions the visitor asked.
  • Structured email or CRM handoff for human review.
Summary handoff example Online

Hi! This is the AI Custom Bot for a kitchen and bath remodeler. What can I help you with today?

Bot

We're thinking about a kitchen remodel. Cabinets, counters, and a small island.

Visitor

Great. A few quick questions so we can route you to the right person: any target start date, budget range, and your zip code?

Bot

Q2 ideally. Around $35k–$45k range. Zip 94025.

Visitor

Thanks. I'll prepare a summary for the team so they can review the request and follow up. A person controls estimates, scheduling, and commitments.

Bot

Simulated example — not a customer conversation or performance result. Your bot is configured around your services, rules, and handoff process.

Demo request

Ready to review the proposed workflow for your website?

Share your website and inquiry process for a personalized demo review.

Request a Personalized Demo